995bft Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

995bft is a trusted online betting and gaming platform serving users in Bangladesh and beyond. We believe your personal data privacy is a fundamental right, and we treat it with the highest respect.

This privacy policy explains what information 995bft collects, why it is collected, how it is used, and how it is kept secure. This policy applies to our website, mobile app, and all related services.

We are committed to being fully transparent with you. 995bft will never use your data without your knowledge or consent. If you have any questions about this policy, our support team is always ready to help.

2 What Information We Collect

995bft only collects information that is necessary to provide its services. Below is a full breakdown of what data is collected and why.

Information Collected at Registration

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current address and country
• Username and password (stored in encrypted form)

For Identity Verification

• Copy of National ID or Passport
• Proof of Residence Document
• Payment method details (mobile banking number)

Automatically Collected Information

3 How We Use Your Information

995bft uses collected data solely for specific, legitimate purposes. Our data use policy is fully transparent and designed with your best interests in mind.

• Account Management: For registration, login, password recovery, and account verification.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and effectively.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Personalized Experience: To recommend relevant offers and games based on your preferences.
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.
• Legal Compliance: To meet regulatory authority requirements.

4 Information Sharing & Disclosure

995bft strictly controls who your information is shared with and when. We never share your data with third parties except in the circumstances outlined below.

Limited Data Sharing Scenarios

• Payment Processors: Only the necessary information is shared with payment partners such as bKash, Nagad, and Rocket to complete transactions.
• Legal Obligations: Information may be disclosed in response to a court order or a valid request from a regulatory authority.
• Fraud Prevention: We may cooperate with law enforcement agencies in specific cases of fraud.
• Technology Service Providers: Cloud storage, cybersecurity, and other service providers operate under strict confidentiality agreements.

Only the minimum necessary information is shared in each case, and all partners are required to comply with 995bft's privacy standards.

5 Cookie Policy

995bft uses cookies and similar technologies on its website and app to enhance your browsing experience and keep it secure.

Cookie Types

• Essential Cookies: Essential for maintaining login sessions and ensuring security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preference, settings, and similar choices.
• Analytics Cookies: Used to understand which sections of the site are most visited and to improve our services.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit some features.

6 Data Security Measures

995bft uses industry-leading security to protect your information. Our security team monitors systems 24/7.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are encrypted and stored using bcrypt hashing.
• Two-Factor Authentication (2FA) is available.
• Regular security audits and penetration testing are conducted.
• Automated alerts are sent when a suspicious login is identified.
• Our data centers are protected by both physical and digital security measures.

7 Your Data Rights

995bft believes you have full rights over your own data. A detailed breakdown of all your rights is provided below.

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

8 Data Retention Period

995bft does not retain any data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements.

• Account Information: For the duration the account is active and up to 5 years after closure as required by law.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulatory guidelines.
• Identity Verification Documents: Retained for up to 5 years after account closure.
• Contact Log: Customer support records are retained for a maximum of 2 years.
• Cookie Data: Automatically deleted between 30 days and 12 months, depending on the cookie type.

9 Protection of Minors

995bft strictly does not provide services to anyone under 18. Protecting the privacy and safety of minors is our top priority.

• Age verification is mandatory at the time of registration.
• Additional identity verification is carried out when suspicious activity is detected.
• Any account identified as belonging to a minor is immediately closed and all associated data is deleted.
• No data is retained for users under the age of 18.

If you believe a minor is using 995bft, please notify our support team. For more details, visit our Responsible Gaming View the page.

10 Privacy Policy Updates

995bft may update this privacy policy from time to time. Changes may be made due to service updates, new legal requirements, or security improvements.

• You will be notified in advance at your registered email address whenever significant changes are made.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Continued use of 995bft after any changes will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request.

11 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our dedicated data protection team.

We aim to respond to all requests within 48 hours. Complex matters are resolved within a maximum of 30 days.